Privacy Policy

At Flecible, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

This policy applies to website visitors, prospective clients, and existing clients. By using our services, you agree to the collection and use of information in accordance with this policy.

Last Updated:

1. Information We Collect

Categories of Information

Personal Information

Name, email address, phone number, and other contact details provided through inquiry forms, consultations, or service engagements.

Business Information

Company name, project details, business requirements, and other information related to your business needs and our service delivery.

Technical & Usage Data

IP address, browser type, device information, and website usage data collected through cookies and similar technologies for analytics and functionality.

2. How We Use Information

Service Delivery

To provide, maintain, and improve our services, respond to inquiries, and fulfill contractual obligations.

Improvement & Analytics

To analyze website usage, improve our offerings, and develop new features and services.

Communication

To communicate service updates, respond to requests, and send relevant information about our services.

Security & Compliance

To protect against fraud, ensure security, and comply with legal obligations.

3. Legal Basis for Processing

We process personal information based on one or more of the following legal grounds:

  • Consent

    When you voluntarily provide information through contact forms or subscriptions.

  • Contractual Necessity

    To fulfill our obligations under service agreements and contracts.

  • Legitimate Interests

    To operate and improve our business, provided such interests are not overridden by your rights.

4. Data Sharing & Third Parties

We Do Not Sell Your Data

Flecible does not sell, rent, or trade your personal information to third parties for marketing purposes.

When We May Share Information

Service Providers

Trusted partners who assist in delivering our services (e.g., hosting, analytics, payment processing).

Legal Requirements

When required by law, regulation, or legal process, or to protect our rights and safety.

Business Transfers

In connection with a merger, acquisition, or sale of assets, with appropriate safeguards.

With Your Consent

When you explicitly authorize sharing for specific purposes.

5. Data Security

Our Commitment to Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no system can be guaranteed 100% secure, we take data protection seriously and continuously review and enhance our security practices. Learn more about our security approach on our Security page.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Criteria

  • The duration of our business relationship and provision of services
  • Legal obligations and regulatory requirements
  • Legitimate business needs, such as record-keeping and dispute resolution

7. Your Rights

Access & Correction

You may request access to your personal information and ask us to correct or update it.

Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

Opt-Out

You may opt out of non-essential communications at any time using unsubscribe links.

Data Portability

Where applicable, you may request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us using the information in the Contact section below. We may need to verify your identity before processing certain requests.

8. Cookies & Tracking Technologies

Our Use of Cookies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand user preferences.

Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

9. International Data Transfers

Global Operations

As a business technology company, we may process and store data in different regions. Where data is transferred internationally, we consider appropriate safeguards and compliance mechanisms.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

Your Continued Use

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11. Contact Information

Privacy Questions & Concerns

If you have questions about this Privacy Policy or our data practices, please contact us: